Privacy Policy

This Privacy Policy explains how Rawi ("the app", "we", "us") handles information when you use the app. Rawi is operated by Codexia. Rawi is an app for exploring the Quran: you can listen to narrated stories, read and listen to the surahs with translations, and ask questions to an AI companion called Rawi AI. The app is designed to require as little personal data as possible. We do not ask for your name, email address, phone number, or any other personal contact information to use the app.

1. Rawi AI & Your Questions

Rawi AI lets you ask questions and explore the wisdom of the Quran in your own words. This is how it works with your privacy in mind:

• The message you type is sent to our server and then to our AI provider (Google Gemini) to generate a reply. The reply appears in your chat.
• Your conversations are stored on your device so you can revisit them. We do not keep a copy of your chat history on our servers, and your messages are not used to train the AI model.
• To keep your daily message allowance fair, we store an anonymous usage counter (how many messages you've sent today) tied only to your anonymous account — not the content of your messages.

Rawi does not use your camera, microphone, photos, location, or contacts.

2. Information We Process

Rawi works with an anonymous account that is created automatically on your device. We do not collect information that personally identifies you. The app processes the following limited data:

• Anonymous identifier — an anonymous account ID created on your device, used to operate the app, keep your data in sync, and deliver your subscription. It is not linked to your real-world identity. Basic technical details such as your app version, language, platform, time zone, and build number may be processed to run the service.
• Your in-app activity — your favorite stories, your downloads, and your app settings (such as language, dark mode, and notification preferences). Most of this stays on your device; your settings may be synced to our secure server under your anonymous account so they follow you across sessions.
• AI usage counter — an anonymous count of how many Rawi AI messages you've sent, used to apply the daily limit. It does not include the content of your messages.
• Optional feedback — if you choose to rate a story or send feedback, we process your rating, any categories or comment you provide, and basic listening information for that story so we can improve the content.
• Subscription status — whether you have an active subscription and which plan, so the app can unlock premium features. Purchases are processed by Apple, Google, and our subscription provider; we do not receive or store your payment card details.
• Push notification token — if you enable notifications, a device token is used to deliver reminders and support replies. You can turn notifications off at any time in your device settings.

3. Where Your Data Is Stored

Your favorites, downloads, chat history, and settings are stored on your device. To keep the app working across sessions, a small amount of data (such as your settings, anonymous usage counter, and subscription state) is associated with your anonymous account on our secure server. Deleting the app removes the data stored on your device.

4. Information Sharing

We do not sell your personal information. Rawi uses the following third-party services, which process limited data on our behalf under their own privacy policies:

• Google Gemini — receives the messages you send to Rawi AI in order to generate a reply. Your messages are processed to produce the answer and are not retained by Rawi afterward.
• Google Firebase (Authentication, Realtime Database, Cloud Messaging) — creates your anonymous account, keeps limited app state in sync, and delivers notifications.
• RevenueCat — subscription and purchase management. RevenueCat processes an anonymous purchase identifier and subscription events to manage your entitlement; it does not receive your name or payment card details.
• Apple & Google — App Store and Google Play purchases and subscription billing. We do not receive or store your payment details.
• Hark — powers the in-app support chat so we can respond to your questions.

5. Advertising & Tracking

Rawi does not show ads and does not track you across other apps or websites. We do not use the advertising identifier (IDFA), and we do not sell your data.

6. Support Messages

If you contact us through the in-app support feature or by email, we process the messages you send and your anonymous user ID so we can reply and provide support. Please do not include sensitive personal information in your messages.

7. Data Retention & Deletion

We keep the limited data described above only as long as needed to operate the app and your subscription. Your favorites, downloads, chat history, and settings are stored on your device and are removed when you delete the app. If you would like us to delete the anonymous account and any synced data associated with your installation, contact us at the email below and we will assist you.

8. Content & Religious Guidance Disclaimer

Rawi provides stories, Quran text and translations, and AI-generated responses for reflection and educational purposes. Rawi AI is a companion for exploring ideas, not a source of religious rulings (fatwa). For questions of religious ruling or practice, please consult a qualified scholar. See our Terms of Service for the full disclaimer.

9. Children's Privacy

Rawi is intended for a general audience and is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us.

10. Your Rights

Depending on where you live, you may have rights to access, correct, or delete your data, or to object to certain processing. Since Rawi does not collect personal identifiers, we may need additional information to locate the anonymous data tied to your installation. Contact us using the details below to make a request.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page.

12. Contact

If you have any questions about this Privacy Policy or your data, contact us at support@codexia.app.